At DermoScents, we are committed to delivering your skincare and haircare essentials quickly, safely, and efficiently. Every order is carefully packed to ensure your products arrive in perfect condition.

Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges are calculated at checkout. We also offer free shipping on eligible orders during selected promotions.

Order Tracking

Once your order has been shipped, you'll receive a confirmation message with tracking details so you can monitor your delivery in real time.

Delivery Partners

We work with trusted courier services to ensure your order is delivered safely and on time.

Important Information

• Please provide a complete and accurate shipping address and contact number.
• DermoScents is not responsible for delays caused by incorrect shipping information or unforeseen courier delays.
• If your package arrives damaged, please contact our customer support within 48 hours of delivery.

We appreciate your trust in DermoScents and strive to provide a smooth, reliable shipping experience every time you shop with us.